HomeRefund and Return Policy

Refund and Return Policy

This website, loomandloam.shop, offers online sales services for Decorative Throw Pillow Covers.

Due to ongoing financial losses, the merchant has decided to conduct a clearance sale at a loss. During this operational phase, we will nevertheless strive to provide reasonable after-sales support and a standardized refund processing procedure.


Return Request Period

  • Users may request a return within 30 days of receiving their merchandise.
  • Requests submitted more than 30 days after receipt will not be accepted.

Return Conditions

To ensure that a return request can be processed, the merchandise must meet the following conditions:

  • The item must remain in an unused condition.
  • The packaging must be intact and free of obvious damage.
  • Valid order details or proof of purchase must be provided.

Non-Returnable Items

Return requests may not be accepted under the following circumstances:

  • Items that have been used or are damaged due to human error.
  • Items damaged or soiled due to personal negligence or reasons.
  • Requests submitted after the return period has expired.

Refund Processing Details

  • Refunds will be processed once the return request has been approved.
  • Refunds will be issued back to the original payment account used by the customer.
  • Refunds typically arrive within 3 business days.
  • Actual arrival times may vary depending on the specific payment channel used.

Shipping Costs

  • For returns resulting from product quality issues, the return shipping costs will be borne by this website.
  • For returns initiated due to personal reasons, the return shipping costs must be borne by the customer.

Clearance Sale Notice

Due to ongoing financial losses, the merchant has decided to conduct a clearance sale at a loss. Inventory is limited and available only while supplies last.